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Touch
To create a screensaver playlist for your touch screen, you must create a standard non-touch playlist then publish it to your screen. Once you have created and published it to a screen it will become a screensaver.
To create a basic playlist, click here.
New touch screens come with a default screensaver. This can be replaced by creating and publishing another playlist by following the instructions:
To remove the existing screen saver, complete the following steps:
1. Go to www.reddieportal.com and enter the pre-assigned credentials and on-screen verification code.
2. Hover over the “player” icon on the top menu and then click “player”
3. Right click your screen and click “view schedule”
4. Under the “playlist” tab, click the check box next to the playlist and click “delete” at the top right of the window.
1. To begin creating your content, open Microsoft Power Point, then go to design.
2. Go to “page set up”
3. Change your slide size to a 16:9 aspect ratio as this is the ratio of your display. Then to “portrait” if you’re publishing to a vertical screen.
4. Next, create your content using images and text
5. Once you’re happy with the look of your design, log into www.reddieportal.com with your preassigned credentials and the on-screen verification code.
6. Once you’ve logged in, click the “rapid” icon from the top menu and choose your template and click “next”
7. Select the “PPT” tab and clicking the “upload” or the up- arrow button
8. Next, click “add file” and browse to find the PowerPoint file that you saved and click “open”
9. Then click upload.
10. When your PowerPoint is finished uploading, drag it to the section at the bottom and then click “save”
11. Then, click “next”
12. Now, continue to publish your content as outlined in previous videos.
General
Our CMS is built on a dedicated on Kamatera platform which is run by globally distributed data centers incorporating the latest technologies, servers are kept stable and available at all times, under virtually any conditions.
Every component has at least N+1 redundancy resilience, which is a parallel backup device that will automatically be deployed in the event of a component failure. This means that any hardware failure in any power supply unit, hard disk drive, power phase, UPS, memory or CPU will automatically switch to an alternative device, without you having to worry about the configuration required to make it all work. Resiliency of the mains power supply is similarly maintained with backup generators..
By using a true virtual computing environment, we can offer enhanced cloud service functions, such as:
1. Scalable Server Computing Power: Allowing us to expand the server to suit our requirements.
2. Windows Server OS 2019: All our software is running on the most up-to-date enterprise level operating system.
3. Cloud Firewall: Protect your data from outside attacks and secure against malware with a high-availability, virtual appliance firewall.
4. Snapshot: A complete image of the whole system is generated on a daily basis. Our CMS server can be restored in just few minutes at any time.
Local Screens (Content Safety)
1. Our network screen will only respond to the encrypted commands generated by the CMS server, either via a direct internet connection or a download package. So there is no chance to update the contents without accessing to the web management console first.
2. The on board Android systems are all customized for using our digital signage software only. All the physical ports for external connection are all hidden in a special locker.
3. Kamatera’s network experts set up definitions, monitor activity and adjust settings as necessary to keep your defenses high at all times.
Media Management Console (User Operation)
1. The Web based content management console establishes a secure connection (HTTPS) between your device and cloud server. The data on both the in and out tunnels are encrypted based on a real time generated security key to prevent your login detail or media files to be intercepted by others.
2. Your default login details will be generated only at your purchase. Once you have chosen a preferred password, no one (even our administrators) can access this piece of information except yourself.
Before uploading any files to the Reddie Portal CMS please ensure that they meet the requirements below:
Video
Required
Container MP4, AVI, MPG
Codec MPEG-1, MPEG-2, MPEG-4, XVID*, H.264
Width 1920 (1080 for portrait)
Height 1080 (1920 for portrait)
Audio AAC or MP3
(*not supported on touch screens)
Suggested
Format Profile Main@L4.0
Frame Rate 30fps
Standard PAL
Bitrate 5000kbps
Bitrate Encoding CBR
Field Order/Scan Progressive
Audio AAC or MP3
Image:
Container JPEG
Compression Baseline
Colour Mode RGB
Width 1920 (1080 for portrait)
Height 1080 (1920 for portrait)
DPI 300
Office Documents:
Word DOC, DOCX
Excel XLS, XLSX
PowerPoint PPT, PPTX
Applications (touch screens only):
Android application package APK
Some networks have special security settings that block the screen either from connecting locally or communicating correctly with the server. In these cases there will be a network administrator who has implemented these restrictions and should therefore know how to lift or modify them. The following information about how our hardware communicates with our server should help lift or modify the appropriate restrictions:
• Domain – reddieportal.com
• IP – 52.144.45.238
Ports and Protocols
The following ports are required to be open both ways for complete communication with the CMS server:
| Port | Protocol | Function; |
| 80 (8088 can be used if port 80 is blocked) | HTTP | Download media and configuration files |
| 4701 | TCP | Log in to server and register heartbeat |
| 4700 | UDP | Remote control commands (stop, play, screenshots etc.) |
| 16732 | UDP | Local synchronization (multi-cast) |
| 16733 | UDP | Local synchronization (multi-cast) |
If the network has a proxy server in place then proxy server settings can be assigned to the screen.
Static IP:
If your device needs to be given a static IP it can be assigned to the screen.
The Reddie Portal CMS software should be compatible with all major browsers such as the latest versions of Internet Explorer, Mozilla Firefox and Google Chrome.
If you have any compatibility issues, such as certain buttons not appearing, please try using the latest version of Google Chrome to access the software. To download the latest version of Google Chrome, please Click Here.
If you have video files in a format that is not supported (such as MOV, WMV or FLV), or you are having problems displaying your videos, you will need to convert them by taking the following steps.
1 of 7. Download and install a free video convertor for Windows called Format Factory which can be found here: http://www.pcfreetime.com/. Once you have finished downloading and installing Format Factory, launch the software.
2 of 7. Next, click the “AVI” button.
3 of 7. Now click “Add File”.
4 of 7. Next, locate and select the video files you wish to convert and click “Open”.
5 of 7. Now click “Output Setting”.
6 of 7. Set your “Video Settings” to the following values, and then click “OK”:
7 of 7. Click “Start”. Once the video has finished converting you can access it by clicking the “Output Folder” button, you can then move it to a more convenient location.
Hardware
1. Enter your login credentials at www.reddieportal.com along with the on-screen verification code.
OR
If your screen is disconnected from the internet but you want to update it you may do so by the plug and play method.
First, start by checking the status of your screen.
Server Information
Some networks have special security settings that block the screen either from connecting locally or communicating correctly with the server. In these cases there will be a network administrator who has implemented these restrictions and should therefore know how to lift or modify them. The following information about how our hardware communicates with our server should help lift or modify the appropriate restrictions:
Domain and IP address of the CMS server:
IP – 52.144.45.238
Ports and Protocols
The following ports are required to be open both ways for complete communication with the CMS server:
| Port | Protocol | Function; |
| 8088 | HTTP | Download media and configuration files |
| 4701 | TCP | Log in to server and register heartbeat |
| 4700 | UDP | Remote control commands (stop, play, screenshots etc.) |
| 16732 | UDP | Local synchronization (multi-cast) |
| 16733 | UDP | Local synchronization (multi-cast) |
Proxy Server:
If the network has a proxy server in place then proxy server settings can be assigned to the screen.
Static IP:
If your device needs to be given a static IP it can be assigned to the screen.
Software
Begin by logging in with your user credentials at www.reddieportal.com and entering the verification code on screen
1. Hover over the “program” icon on the top menu, then click “template”
2. You will now see a set of pre-designed templates
3. You may choose from either a horizontal or vertical template. Select either one if you wish to have ONLY one image or video displayed at a time.
4. Click “user template” in the far-left column if you want to create your own template complete with zones for images, videos and scrolling text or RSS feeds.
5. Upon selecting “user template,” click the “new” button to the far left
6. Give your template a name in the “new template box” that appears on screen and choose a resolution – Portrait sizes: 1080X1920; Landscape: 1920 X1080.
7. Once done, click “ok”
8. You will now see a template design interface. You can begin laying out the different zones for your media.
To add video zones, date and time fields and images as background, you may click the zones on the left of the screen. When the zones appear, you can reposition them wherever you like onscreen.
To learn more about how to create customizable user templates you may watch Creating Templates.
1. To update your screen with high resolution jpeg images, start by connecting your device to your WIFI source.
2. Next, visit www.reddieportal.com and enter the login credentials you were previously given. Also enter the onscreen verification code.
3. Once logged in, click “rapid” on the top menu then choose your template
4. Choose “horizontal” if your screen is in landscape and “vertical” if your screen is in portrait
5. Click “next” to the far right of the screen
6. Upload images by clicking the “upload” button or the up-arrow button
7. Now click ‘Add File.’ Browse through your files, select a jpeg image, and click “open”
8. Click upload
9. Drag and drop uploaded image to the section at the bottom
10. Click “save” followed by “next”
11. Click the check box beside the screen you want to publish to and then click “publish”
To follow these instructions in video format, you can watch Video Click Here